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Hitachi

Hitachi in Taiwan

Definition of Personal Information

For Hitachi (Taiwan) Ltd., personal information is information that is related to existing persons and that can be used to identify specific persons (for example, names, birth dates, numbers assigned to individuals, symbols or other marks, images, or voice recordings, and relevant information). This includes information that cannot be used to identify individuals by itself, but can be used to identify individuals by easy cross-referencing with other data. Personal information is not limited just to information that can identify individuals, but also includes all information that indicates facts, decisions, or evaluations relating to a person's attributes (such as a person's height or build, finances, work type, or position).

Based on the Personal Information Protection Policy given below, Hitachi (Taiwan) Ltd. will pay detailed attention to, and expend the utmost efforts on, protecting and managing such information.

Scope

This "About Personal Information Protection" document establishes the handling of personal customer information by Hitachi (Taiwan) Ltd.

Personal Information Protection Policy of Hitachi (Taiwan) Ltd.

  1. Collecting, Using, and Providing Personal Information
    While carefully considering the entrusting of customer information during company activities, Hitachi (Taiwan) Ltd. will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following stipulated rules for collecting, using, or providing personal information.
  2. Following Laws and Norms
    For the handling of personal information, Hitachi (Taiwan) Ltd. will follow the Japanese laws and norms applicable to the protection of relevant personal information. Also, Hitachi (Taiwan) Ltd. will create and follow personal information management rules that conform to these laws and norms.
  3. Implementing Safety Measures
    To ensure the correctness and safety of personal information, in accordance with the rules for information security, Hitachi (Taiwan) Ltd. will implement various measures (such as managing access to personal information, restricting the means for transporting personal information outside the company, and preventing incorrect access from outside the company), and strive to prevent any problems with personal information (such as the loss, destruction, falsification, or leakage of information).
  4. Respecting a Person's Rights Regarding His or Her Personal Information
    When a customer makes a request to reveal, correct, or delete his or her own personal information, or seeks to prevent the use or provision of such information, Hitachi (Taiwan) Ltd. will respond with sincerity, respecting the customer's rights related to that personal information.
  5. Establishing Rules for Managing Personal Information Protection, and Making Continual Improvements
    Hitachi (Taiwan) Ltd. will make sure that executive staff and workers recognize the importance of personal information protection, and will steadily establish rules for managing personal information to ensure that such information is used appropriately and is protected. These rules will be maintained and improved continually.

Purpose of Using Personal Information, and Providing to Third Parties

  1. In relation to Hitachi (Taiwan) Ltd.'s main business activities for electrical machinery parts, information communication machinery parts, electronic parts manufacturing, and the information services industry, Hitachi (Taiwan) Ltd. will use personal information only to achieve the following listed purposes. However, the business activities of Hitachi (Taiwan) Ltd. are many faceted, and you are recommended to view the websites of each business division.
    1.a) To execute contracts between a customer and Hitachi (Taiwan) Ltd.
    1.b) To contact for discussions or meetings with customers
    1.c) To provide after-service for products
    1.d) To send guides for conventions or meetings, or guides for new products
    1.e) To provide various types of member services
    1.f) To perform stock-related tasks
    1.g) To respond to various types of inquiries
    1.h) To perform analysis to improve products or services, based on surveys
    1.i) To provide personal information to Hitachi group companies when Hitachi (Taiwan) Ltd. co-operates with a Hitachi group company to carry out some business tasks.
  2. Hitachi (Taiwan) Ltd. will not provide customer personal information to a third party without first obtaining consent from the customer, except in the following circumstances:
    2.a) When required by law
    2.b) When required to protect human life, to avoid injury, or to protect assets, and when obtaining customer consent would be difficult.
    2.c) When required to improve public health or improve the healthy upbringing of children, and when obtaining customer consent would be difficult.
    2.d) When required to co-operate with the lawful activities of a national agency, local government organization, or person or organization entrusted with such a task, and obtaining customer consent would interfere, or be likely to interfere, with the carrying out of such activities.
    2.e) When entrusted with the handling of personal information, in the range of activities required to reach the purpose of the use.
    2.f) When providing personal information to continue business activities when business-related events such as mergers occur.
  3. When required to do so for business activities in which Hitachi (Taiwan) Ltd. is co-operating with Hitachi group companies, Hitachi (Taiwan) Ltd. sometimes provides Hitachi group companies with personal information (such as names, workplaces, home addresses, telephone numbers, fax numbers, email addresses, etc.). In such cases, the customer personal information is provided on paper or electronic media. The customer can request Hitachi (Taiwan) Ltd. to stop the provision of the personal information to a Hitachi group company.
  4. When a customer contacts Hitachi (Taiwan) Ltd. by telephone, the conversation may be recorded to aid accurate replies.

About Usage of Cookies and Web Beacons

To aid customers use Hitachi (Taiwan) Ltd. websites more conveniently, some Hitachi (Taiwan) Ltd. websites may use cookies*1or web beacons (clear GIF)*2

By adjusting their web browser settings, customers can refuse cookies or display warnings when cookies are installed. For details, see the documentation for your web browser. By refusing to accept cookies, customers can refuse web beacons.

However, please understand that a refusal to use cookies may prevent usage of all or part of the services provided by the Hitachi (Taiwan) Ltd. website.

Terms

  1. Cookie
    A cookie is piece of information that enables interaction between the web server that manages a website and a customer's web browser. A cookie may be stored as a file on the customer's computer disk. When a cookie is used, the web server can record information such as which computer visited which pages on the website. However, Hitachi (Taiwan) Ltd. cannot identify an individual customer unless the customer enters his or her own personal information into the website.
  2. Web beacon
    This technology, which functions with a cookie, enables the beacon owner to know how many times a customer accessed a particular page. However, unless the customer enters his or her own personal information when, or after, the cookie is accepted, Hitachi (Taiwan) Ltd. cannot identify an individual customer.